Went to emergency room. 20 min waiting, nobody showed up. They were laughing and making jokes inside. I knocked at the door, she said just seat on the red chairs till someone calls you. Absolutely 0 responsibility. We drived to Montreal to another hospital.
I went there of a one day surgery The staff is extremely nice great people working there The nurses are very nice and the doctors too loved my experience there and wouldn't have done it elsewhere. A big thank you to the staff they made my pain bearable.
My sister went in for an operation....was sent home after ,,came back...and hospitalized again ,,,,they could not understand what was wrong..in the mean time she had no attention from the nurses,,,she even tried to get up and go to the bathroom,,,,thats when she fell from weakness right on the floor..she then mustard her strength to push the emergency bottom in the bathroom AND NOBODY CAME,,,she pushed it 4 TIME....SHE FINALLY GOT UP by herself and put herself back to bed...and kept pushing the call botton....until a nurse came with an attitude and said ,,we are busy with other things...meanwhile the surgent could not figure out what is wrong with her...i told her to leave now and get to another hospital,,,she did ...and they took her immediately for emergency surgery and blood transfusion....IMAGINE. lets not even discuss how the nurses don't have a f.....en clue what their doing....pathetic armature practicing hospital... BEWARE... YOU HAVE BEEN WARNED.....
My mother was taken by ambulance here yesterday (Sunday 4/30/17). I live in U.S.A. and so far the staff has been fantastic. Very patient and happy to keep me updated. I've been calling three times a day and every person I've had contact with has been kind and forgiving of my poor French. They switch over to English for me if they can, otherwise we muddle through. I am pleased with the care and concern they are showing my mother. She has not been in hospital since 1965, when she gave birth to me! I hope the care continues at this level for her entire stay. They are keeping her for at least the next few days.**UPDATE**Unfortunately, things turned bad. Got to Canada, went to hospital. They were discharging her! There was supposed to be a doctor there to speak with me. NONE to be found. Staff that I could find was extremely UN-helpful and just wanted her GONE. She could hardly walk with me on one side of her and other side had the cane they had provided, which she could not leave with. No wheelchair available. The one they finally came up with was BROKEN! Couldn't use it, wouldn't roll with her in it. And she's not a large woman either, short and thin. It took over an hour to get her to the front door !!! We had to stop 4 times for her to rest. I was parked close but left her at door to go pull car up as she was exhausted and near collapsing. The food was so bad she couldn't eat most of it, she lost 5 kg during her 5 day stay !! She told me they kept trying to give her medicine for conditions she didn't have. "Something for your stomach" they kept saying. Nothing wrong with her stomach, other than hungry. The doctor I'd spoken with on phone while I was still in US (don't know his name, but he was speaking French with a really heavy accent) told me she had suffered a heart attack, follow up with a cardiologist. Home Friday, late. Sunday morning back to hosp as so sick. She didn't want to, but rapidly failing. Arrived 4am to ER, wait 4.5 hours, absolutely NO OTHER PATIENTS IN WAITING ROOM. NOT ONE !!! No medical staff either. Just 2 security guards in little booth. Then they left. FINALLY gets seen: raging bladder infection, most likely from catheterization while in hosp. Got prescriptions, then home. I had to nurse her for another 2 wks as she was bedridden, still so sick and weak. Didn't think she would live until Mother's Day. I had mailed her gift from home (USA) and was checking mailbox waiting for it to arrive. When it came, gave it to her, even though early. It brought a smile but she was still too weak. Oh yeah, when we went to cardiologist a week after she recovered enough to leave house? After exam & tests he asks "Why are you here, seeing me?" Told him about hosp experience, what they said, etc. Him: "No, you didn't have a heart attack. Don't know why they told you that & gave you a referral for cardio." WELL. Obviously something happened for her to collapse, be "out of it" for a week, laying and crawling on floor of her apartment, end up in hosp. It took 2 more weeks & seeing different doctor to find out. Atrial Fibrillation of her heart, combined with either really hi or lo blood sugar. So there you have it. Canadian/Quebec health care. My mom has said she will die before going back there. Don't understand why staff seemed so great on phone. Maybe those few are actually good. But that doctor and how her discharge was handled? BAD. EXTREMELY HORRIBLE. A TOTAL DISGRACE. Took her home to USA after 1.5 months, once she could make trip. Took 3 more months to recover enough to live on her own again. So 4.5 months total. I think she would have died if I hadn't able to care for her. It truly seems the medical system does little for the elderly when sick or hurt. She has seen many family members and friends suffer the "health care" they received once old. "It's like they want them to die," she said. So my review has changed to 1 and would be 0 if that was possible. Thanks for reading. Hope you have better care if you end up at Anna-Laberge Hospital. Good luck.
Terrible service by staff....was treated for broken ankle...was not allowed to put weight on my foot and needed help to move around....they never put a sign on my bed advising the nurses or staff....They even come 1 hour later when buzzed ...need bathroom help but because they came so late it ended in a bloody mess......
Hôpital Anna-Laberge is a Canadian Hospital based in Châteauguay, Quebec. Hôpital Anna-Laberge is located at 200 Boulevard Brisebois, Châteauguay, QC J6K 4W8, Canada.
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